Partnership, Not Outsourcing.
Trio Inc. wasn't created to fill a market gap; it was born from the frustrating shortcomings of traditional Business Process Outsourcing (BPO).
We provide the reliable, efficient, and transparent offshore staffing partnership you've always needed but could never find. We're committed to your success, built on mutual trust and understanding.
About Us
We built Trio because we were tired of the same old outsourcing problems. We saw all the common frustrations, hidden fees, communication barriers, and staff who weren't properly trained; and decided to build the exact opposite. When you work with us, it’s a genuine partnership, not just a transaction.
Top Talent That Just Gets It
Think about the last time you spent weeks trying to train a new offshore team only to realize the cultural gap was causing constant confusion and rework. We exclusively recruit high-caliber professionals in the Philippines, a country known for strong English proficiency and cultural alignment, and focus on finding people with the right aptitude for demanding US transportation, logistics, and factoring sectors. This means your team is ready to integrate seamlessly and speak your language, so you spend less time explaining and more time growing.
Massive Savings Without the Headaches
Imagine signing up with a company promising savings of $45,000 to $50,000 per year, but those savings disappear once the hidden fees start piling up. We eliminated that problem with radical transparency by offering a simple, all-inclusive flat fee that includes infrastructure, management, and support. Compared to the true total cost of a US employee, which is often over $69,000, we can save you around 64% per position, all without the worry of unexpected expenses.
A Managed Team That Never Leaves You Hanging
It's incredibly frustrating when a key team member is out sick and your critical operations grind to a halt because there’s no backup or clear management structure. That's why we include a dedicated Team Lead for daily oversight and trained Floaters for built-in coverage, meaning there's always someone who can step in to ensure continuity and reliable service. This multi-layered management structure drastically reduces your own management burden and ensures you have operational flexibility, making us a truly Reliable partner.
Processes Built Exactly For Your Business
Many companies struggle because their staff is using generic training and doesn't have a clear, custom playbook for their unique tasks, leading to long ramp-up times and costly errors. We solve this by building Bespoke Standard Operating Procedures (SOPs) and a dedicated Learning Management System (LMS) tailored to your specific software and workflows. This deep integration ensures your dedicated team starts on the right foot, adheres to your processes from day one, and allows you to scale with unparalleled Efficiency.
Cut Labor Costs Up to 70% With In-Office Offshore Talent
Access top-tier, English-proficient teams in the Philippines for specialized roles like billing, dispatch, and compliance, without compromising security or quality
Who we serve:
Unsure if your role fits? The positions above are just a starting point. Trio is built to solve complex staffing challenges across your business, meaning we can source and integrate talent for just about any function you need. Let's discuss your unique requirements.
The TRIO Difference:
1
Targeted Hiring & Assessment
You shouldn't have to worry about wasting weeks interviewing candidates who look great on paper but fail the final spoken English or culture check. We tackle this by putting every potential hire through a rigorous, multi-step process, including a final interview conducted by our US-based team. You only meet candidates whose written skills, work aptitude, and verbal communication have all been confirmed as a solid fit for your American business environment.
2
Targeted Hiring & Assessment
Handing a new team a generic, 100-page manual often leaves your staff guessing at the actual process, leading to inconsistent work and costly errors. We solve this by having our in-house Technical Writers build a fully customized, highly visual training system tailored to your specific workflows. This ensures your team learns from a professionally-designed playbook, eliminating the 'knowledge leaps' common in many company SOPs and guaranteeing consistent results.
3
Targeted Hiring & Assessment
Company supervisors are often busy hitting their own performance targets or managing their existing duties to provide dedicated coaching and continuous upskilling to new staff. We believe that is a recipe for mediocrity, so we provide a dedicated Team Lead whose sole focus is ensuring your staff is excellent at what they do. This specialized management layer provides continuous oversight, quality assurance, and daily upskilling support, giving you a team that is constantly improving and highly productive without adding any burden to your own supervisors.